How GPS Fleet Tracking Makes Dispatching Easier
3 Jun 2015Whether you have a fleet of five business vehicles making daily calls or 50, dispatchers have a lot of responsibility on their hands from day to day. GPS fleet tracking can help take many burdens off the shoulders of your dispatchers while, simultaneously improving profits for your business. These are just a few ways GPS fleet tracking can make your dispatcher’s life much easier.
Streamlines the Dispatch Process with Daily Itineraries
Letting your drivers know their route and itineraries from the very start helps to eliminate the fits and starts involved in the next call throughout the day. More importantly, with GPS fleet management and tracking systems, emergency calls and route adjustments are a simple matter to make on the fly.
Since dispatchers have access to the drivers via two way radio and the GPS system itself offers simple turn by turn directions for any route deviations there’s no reason drivers have to be married to the original itineraries when adjustments are needed.
Allows Customers to Track Drivers
Do you have any idea how much of a dispatcher’s day is devoted to questions about whether the drivers is on his way or miraculously there yet? GPS fleet tracking provides you with the tools you need to provide accurate ETAs, but also to allow the customers to track the drivers themselves.
When they can blips on the screen indicating driver location, they are far less likely to not only be content in the knowledge that the driver is coming, but also to resist the temptation to call and ask about the driver’s current location.
Increases Revenue for Your Business
It’s hard for many small fleet owners to understand how freeing up dispatcher time can net bigger revenues for your business, but that is what happens. With dispatchers free to focus their attention on other aspects of managing and maintaining your fleet, you’re able to save money on equipment breakdown and wear and tear by staying on top of maintenance needs of fleet vehicles.
But the fun doesn’t end there. Increasing revenues come from the ability to work more calls into a business day due to greater efficiency and having more satisfied customers recommending your business to their friends. It’s a simple solution that delivers business altering results (for the better) when used properly.
Don’t take our word for it, though, begin using GPS fleet tracking in your small business today and see what a difference it makes for your dispatcher when it comes to job satisfaction, your customers, and your bottom line.
Contact us here at LiveView GPS to learn more about how GPS fleet tracking makes dispatching easier.
Comments are closed.